An essential resource for anyone who owns this powerful cleaning machine. This guide provides comprehensive information on how to keep your Aqua Pro Vac in top condition, including preventive maintenance, and troubleshooting.
An essential resource for anyone who owns this powerful cleaning machine. This guide provides comprehensive information on how to keep your Aqua Pro Vac in top condition, including preventive maintenance, and troubleshooting.
We accept returns within 30 days of receipt. Before returning the machine, please contact our customer support department for return instructions. All returned merchandise must be returned in unused condition with all contents and in its original box. Do not use duct tape when resealing the box.
Aqua Pro Vac offers a limited one (1) year warranty from the date of purchase to the original purchaser. Our warranty covers defects in material and workmanship when the machine is properly used and maintained according to the User's Guide.
To contact our customer service support department, please either email us at service@aquaprovac.com, or call us at 650-292-4445.
BEST PRACTICES
One common mistake people make when using their machines is allowing the dirty water bucket to overflow. When refilling the clean water, don't forget to empty the dirty water bucket. If the water is allowed to overflow it can be sucked into the vacuum motor via the air filter which can cause great damage to the machine.
Do NOT use very hot or boiling water. Doing so can cause lasting damage to the machine, including melting the water hose and housing. Use cold to lukewarm water to ensure there is no issue.
We recommend not putting detergent into the machine. No defoamer is needed. Use a mixture of water and detergent in a spray bottle, spray the area that needs to be cleaned. Leave the water and detergent mixture to sit on the carpet/upholstery for 1-2 minutes. Agitate the mixture with a hand brush or round drill bit brush. Using the extractor, spray water and then extract.
TROUBLESHOOTING TIPS
Reconnecting the male connector to the water hose
If the male quick connector loosens from the water hose, you can reconnect it with a simple fix. Please watch our short video on how to do so.
Reattaching the upholstery head
To fix leaking upholstery and floor heads, first ensure that the upholstery nozzle is fitted to the trigger mechanism correctly. Please take a look at this video on how to reattach the upholstery head.